1. Personal Information – What do we collect?
TutorComp would be required to know who you are to render our services that best suits you and your needs. To enable the services, either through browsing or through any interaction including but not limited to emails, telephone calls, or other correspondence, we seek the information that could personally identify you or could be used to personally identify you. You hereby accept and consent to the collection of such information by TutorComp. Without prejudice to the generality of the above, information collected by us from you may include but not limited to personal information about the student/parent/guardian including the first and last name, date of birth, age, sex, residential address, contact address, school information, parent/guardian first name, and last name, telephone/cell number, email ID, credit card information, etc. TutorComp shall provide the student with a user name and a password, which should be kept confidential and should not be shared with anyone. Safekeeping of your username and password is your responsibility and TutorComp shall not be responsible for any consequences of lost/stolen username and/ or password.
2. Why do we collect and how we use your information?
TutorComp collects your personal information to help us serve you better. We use your personal information collected to provide personalized tutorial sessions for you, to improve your sessions, obtain feedback from you, online fee payment, respond to your requests for a schedule change to contact you in case of unavailability of tutor/ change of schedule, etc. We may also use your information for improving our website and services and also for our marketing and promotional purposes. You may opt for not sharing certain information with us however you may not be able to utilize our services completely upon withholding information.
3. Storage and sharing of information
All the information provided to TutorComp by you, including personal information or any sensitive personal data or any other information, is voluntary. TutorComp values your privacy and the information gathered shall be kept confidential by us. TutorComp does not share your personal contact information with unaffiliated third parties, However, we shall use the information collected for registration, managing your account, commercial purposes, research, statistical analysis, and business intelligence purposes. Take note that whenever you voluntarily disclose personal information online, your information could be collected and used by others. Although TutorComp attempt to protect your personal information, we do not ensure or warrant the security of any information you transmit to us, and that you do so at your own risk. However, once we receive your contents and information, we make our best effort to ensure its security on our systems. TutorComp may disclose personal information when we believe in good faith that the law requires it or to protect our rights or property. Under certain circumstances, the Government or court may require the disclosure of information, including your personal information, and TutorComp will be forced to comply especially in the interest of national security, criminal activities, lawsuits, etc. We may also voluntarily disclose your personal information to the governmental authorities, if we believe that such disclosure is appropriate in the interest of national security, etc.
TutorComp may utilize reasonable physical, technical and administrative measures to safeguard the information that we collect. We shall retain the data as required or permitted by Government of India law and for its legitimate business purpose.
4. Tutor Sessions
TutorComp does not encourage an exchange of personal information during sessions. We do provide restricted information to your Tutors to enable them to provide you a better service. You are NOT required to provide your personally identifiable information like address, phone number, blood group, financial status, race, religion, email, social network IDs, etc to the Tutor. We recommend parental guidance during sessions for students below 13 years of age. TutorComp does not in any way associate, contribute or be liable for any violation of the privacy of the users in the event of any pornographic, disturbing contents or materials are uploaded by the users. TutorComp shall not be responsible for any voluntary information provided by you during the sessions.
8. Consent to this policy
9. Changes to our policy
10. Contacting Us